Security & Compliance

Learn how DataConcerto.AI protects your data and ensures privacy

Our Security Commitment

At DataConcerto.AI, security is not just a feature—it's fundamental to everything we do.

Data Encryption

All your data is encrypted in transit and at rest using industry-standard AES-256 encryption. Your sensitive information never leaves our secure servers unprotected.

Access Control

Robust authentication mechanisms and role-based access controls ensure that only authorized personnel can access your data. We implement the principle of least privilege across our systems.

Secure Infrastructure

Our platform is hosted on SOC 2 certified cloud providers with continuous monitoring, intrusion detection, and DDoS protection to prevent unauthorized access.

Secure Development

Our software development lifecycle incorporates security at every stage. Regular code reviews and automated security testing ensure vulnerabilities are caught before deployment.

Vulnerability Management

We conduct regular vulnerability assessments and penetration testing. Our bug bounty program incentivizes security researchers to responsibly disclose potential vulnerabilities.

Business Continuity

Our disaster recovery plans ensure that your data remains safe and accessible, even in the event of unforeseen circumstances. Regular backups and redundant systems maintain availability.

Compliance & Certifications

DataConcerto.AI adheres to global security standards and regulations

Privacy Regulations

  • GDPR Compliance: Full compliance with the EU General Data Protection Regulation
  • CCPA Compliance: Adherence to the California Consumer Privacy Act
  • HIPAA Compliance: Health Insurance Portability and Accountability Act compliance for healthcare data
  • Data Residency: Options for regional data storage to meet local regulations

Security Certifications

  • SOC 2 Type II: Independent audit verifying our security controls
  • ISO 27001: Information security management system certification
  • Cloud Security Alliance: STAR registry participant
  • Annual Penetration Testing: By independent third-party security firms

Security FAQ

Answers to commonly asked security questions

Your data is protected using multiple layers of security. All data is encrypted both in transit (using TLS 1.3) and at rest (using AES-256 encryption). We implement strict access controls, continuous security monitoring, and regular security audits to ensure your information remains protected. Our infrastructure is hosted on SOC 2 certified cloud providers with physical and network security measures.

Access to your chatbot data and conversations is strictly limited. Only authorized members of your own team (based on the permissions you set) and a very limited number of DataConcerto.AI support staff with proper security clearance can access your data for troubleshooting purposes when necessary. All access attempts are logged and monitored. We never use your data for training our models without explicit permission.

Yes, you have full control over your data. You can delete individual documents, conversation logs, or your entire account at any time through our dashboard. When you delete data, it is removed from our active systems within 24 hours and from our backup systems within 30 days. We also provide data export functionality to help you maintain your own backups.

We take potential data breaches extremely seriously. We have a comprehensive incident response plan that includes immediate containment, thorough investigation, and timely notification to affected customers in accordance with applicable laws and regulations. Our security team conducts regular drills to ensure we're prepared to respond effectively to any security incidents.

While we ensure the security of the DataConcerto.AI platform, we recommend following security best practices on your end as well. This includes using strong, unique passwords, enabling two-factor authentication for all user accounts, carefully managing user access permissions, regularly reviewing access logs, and ensuring your team members are trained on security awareness. Our documentation includes detailed security recommendations specific to DataConcerto.AI implementations.

Have Specific Security Questions?

Our security team is available to discuss your specific compliance needs and security requirements.

Contact Security Team